Contact Us

Contact Information

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If you have any questions regarding the doTERRA products, or you would like to give us feedback about our service, please contact us directly and we would love to assist you.

  • Customer Service Hotline:400-920-9191
  • Service Hours:Monday to Saturday from 10:00 - 20:00
  • Please kindly note that the business hours of the stores will be adjusted to 10:30-18:30 since 1st September
  • Service Email:chinaservice@doterra.com
  • Compliance Email:chinacompliance@doterra.com

Store & Training Center Information

Shanghai Store

  • Store Address:Fengxian Road Building No. 218, 4nd floor, Jing’an District, Shanghai
  • Service hours: 10:00-20:00 (Mon-Sat)
  • Training Center Address:Fengxian Road Building No. 218, 4nd floor, Jing’an District, Shanghai
  • Opening Hour: 10:00-20:00 (Mon-Sat)
  • Zip Code:200041

Beijing Store

  • Store Address:Chaoyang District,27 East Third Ring North Road, unit 14 and 15 in B1 floor of Jia Ming center building.
  • Service Hour: 10:00——20:00 (Mon-Sat)
  • Training Center Address:Chaoyang District,27 East Third Ring North Road, unit 14 and 15 in B1 floor of Jia Ming center building.
  • Opening Hours: 10:00——20:00 (Mon-Sat)
  • Zip Code:100101

Guangzhou Store

  • Store & Training Center: Linhe West Road No.161 (Zhongtai International Center Plaza First Floor) Unit A106-A107-2, Tianhe District, Guangzhou
  • Service Hour: 10:00——20:00 (Mon-Sat)
  • Zip Code:510610

Chengdu Store

  • Store & Training Center: Tianren Road No.387(Dading century square) buliding No. 3, room No.103, Gaoxin District, Chengdu
  • Service Hour: 10:00——20:00 (Mon-Sat)
  • Zip Code:610094

Company information

  • Corporate office: Oriental Cable Building 31 F, 699 West Nanjing Road, Jingan District, Shanghai)
  • Zip Code: 200041
  • Working hours: 9:00——18:00 (Mon to Fri)
  • Phone Number:021-22252090
  • Official Website:doterra.cn
  • Official weChat:Search weChat by doterra_CN or scan the QR code below to follow us.

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Announcement

  • Promotion & New product

    200PV Promotion: Salubelle 10ml

    Product of the Month: Easy Air 5mll

    10% off product:Cardamom 5ml

    【Click here for more information】


    【Click here to buy New product】

  • Limited sales |Melissa

    【Click here Buy Melissa】

  • Kindly reminder | All in-store pickup purchases must be completed within 14 days

    Please pick up your essential oils within 14 days after you placed your order.Please note that we will start to proceed return of the order in system if you didn't pick up your oils on time. Thank you for your support to dōTERRA Essential Oils.

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